Customer Service Coordinator - Sacramento
Customer Service Coordinator - Sacramento

Reports to: Mobile Dairy Classroom Manager
Location: Sacramento
Benefits: Yes
Status: Full time, Non-exempt

Dairy Council of California is seeking a Customer Service Coordinator (CSC) to join our team and help connect children and families with Farm to School education! This position is ideal for individuals who have a passion for marketing, communications and customer service. The CSC promotes and schedules the Mobile Dairy Classroom assembly that visits over 440,000 children each year. The position assists in general administrative tasks to support efficient work flow of all programs – supporting the Dairy Council of CA cause to elevate the health of children and families in California.

Specific Duties:

  • Scheduling Mobile Dairy Classroom assembly dates for schools and ag day events
  • Implementing marketing plans through email, fax, mail and social media
  • Analyzing the effectiveness of marketing efforts and providing recommendations
  • Providing excellent customer service through phone and email to engage and retain customers
  • Answering calls and messages, handling requests and concerns with appropriate solutions
  • Managing day-to-day workflow within a busy school-year schedule

Qualifications:

  • Education: High school diploma or equivalent
  • Minimum one-year relevant experience in marketing, communications, agriculture, customer service or similar
  • Must be PC literate and able to frequently use business software and applications like Microsoft Office Excel, Outlook and company database
  • Must show good interpersonal skills, teamwork, initiative and follow through
  • Project management skills a plus

We offer an excellent work environment and benefits package including PERS retirement. For more information about our organization visit us at HealthyEating.org. Please mail, fax, or email resume and cover letter to Andrea Kruger:

Andrea Kruger
Dairy Council of California
1418 N. Market Blvd., Suite 500
Sacramento, CA 95834
Fax: 916.263.3566
Email: [email protected]

Dairy Council of California is an Equal Opportunity Employer.